01 Who we are
Leximo LTD ("Leximo", "we", "us") is the data controller for the personal information processed through our Services: Leximo Speak, Leximo Calls, and Answerly. We are committed to handling your data responsibly and transparently.
This policy applies to all of our websites and applications. Where a specific product has additional privacy details, those are presented within that product.
02 Information we collect
Information you provide
- Account details — such as your name, email address, and password.
- Profile & preferences — language goals in Leximo Speak, business hours and calendar settings in Answerly, and the instructions you give Leximo Calls.
- Payment information — processed by our payment partners; we do not store full card numbers.
- Communications — messages you send to our support team.
Information collected automatically
- Usage data — features used, lessons completed, and interactions with the Services.
- Device & log data — IP address, device type, app version, and diagnostic logs.
03 Voice & call data
Because several of our Services involve phone calls and speech, we may process:
- Call content — audio, transcripts, and summaries of calls placed or answered on your behalf;
- Call metadata — phone numbers, timestamps, and call duration;
- Speech samples — recordings you submit to Leximo Speak for pronunciation feedback.
We process this data to deliver the service you requested, to generate results and confirmations, and to maintain quality and security. Where the law requires consent or notification before a call is recorded, you are responsible for ensuring those requirements are met.
04 How we use information
We use personal information to:
- Provide, operate, and maintain the Services and complete the tasks you request;
- Personalize lessons, voices, scheduling, and other features;
- Process payments and manage subscriptions;
- Protect against fraud, abuse, and security threats;
- Improve our products and develop new features;
- Communicate with you about your account and important changes.
05 Legal bases
Where the GDPR or similar laws apply, we rely on the following legal bases: performance of our contract with you, your consent (which you may withdraw), our legitimate interests in operating and improving the Services, and compliance with legal obligations.
07 Data retention
We keep personal information for as long as your account is active and as needed to provide the Services, then for the period required to meet legal, accounting, or security obligations. You can request deletion of your account and associated data at any time, subject to those obligations.
08 Security
We use technical and organizational measures designed to protect your information, including encryption in transit and at rest, access controls, and ongoing monitoring. No system is perfectly secure, but we work continuously to safeguard your data and to respond promptly to any incident.
09 Your rights
Depending on where you live, you may have the right to access, correct, delete, or export your personal information, to object to or restrict certain processing, and to withdraw consent. To exercise any of these rights, contact us at support@leximo.ai. You also have the right to lodge a complaint with your local data-protection authority.
10 Children
The Services are not directed to children under the age required by local law, and we do not knowingly collect their personal information. If you believe a child has provided us data, contact us and we will take appropriate steps to remove it.
11 Updates & contact
We may update this policy as our products and the law evolve. We will revise the "Last updated" date above and, for material changes, provide additional notice where appropriate.
For any privacy question or request, reach us at support@leximo.ai.